Troubleshooting TeamViewer 15 on Mac: Why it Keeps Closing

Are you experiencing issues with TeamViewer 15 on your Mac, where the application keeps closing unexpectedly? This can be frustrating and hinder your ability to remotely access devices or provide technical support. In this article, we'll explore common causes and potential solutions to help you resolve this problem.

One possible reason for TeamViewer 15 on Mac to keep closing is due to interference from security solutions installed on either the local or remote device. AnyDesk, a popular remote desktop application, can be affected by antivirus software or other security programs that scan all active connections regularly. This may cause the connection to drop every few minutes.

To troubleshoot this issue, ensure that exceptions have been made for AnyDesk in your antivirus software settings on both devices. If you're unsure about how to do this, refer to our Help Center for more information.

Another potential cause of disconnections is firewall interference. Firewalls installed on both local and remote devices, as well as networking hardware such as routers, may block or disrupt the connection between TeamViewer 15 and the remote device. To resolve this issue, ensure that your firewalls are configured to allow AnyDesk's connection.

It's also possible that a security solution on one of the endpoints is scanning for 'unknown' or 'untrusted' IP addresses and disconnecting the active connections regularly. This can be due to settings in the security software or antivirus program. To resolve this issue, check your security software settings and adjust them accordingly.

If you're experiencing frequent disconnections with TeamViewer 15 on Mac, try restarting the application or reinstalling it. Sometimes, a simple restart or reinstallation can resolve connectivity issues.

In conclusion, resolving issues with TeamViewer 15 on Mac requires patience and attention to detail. By identifying potential causes such as security solution interference, firewall settings, and antivirus program configurations, you can troubleshoot and resolve disconnections.

Teamviewer 15 mac keeps closing